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BLACK ROSE & WHITE OUD

Rs. 795.00

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DISCOVERY SET

Rs. 1,295.00

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JASMINE & TUBEROSE

Rs. 795.00

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MANDARIN & KEY LIME

Rs. 795.00

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SPICED VANILLA & ESPRESSO

Rs. 795.00

Refund policy

Last Updated: 4th August 2026

At coast&tonic , we are committed to delivering your orders safely, swiftly, and reliably. This Shipping Policy outlines the terms and conditions under which we process, dispatch, and deliver your orders across India.

SHIPPING POLICY

We currently ship orders across India to all serviceable pin codes via trusted logistics partners, including but not limited to Shiprocket, Delhivery, and Bluedart.

Order Processing and Dispatch
Orders are typically dispatched within 2 business days from the date of order confirmation. Business days are Monday through Friday, excluding public holidays. You'll receive an email once your order is placed, with further updates when it's shipped and delivered.

Delivery Timelines
We strive to deliver all orders within 4 to 5 business days (excluding public holidays) from the date of dispatch. While most orders arrive earlier, unforeseen delays (logistical disruptions, weather, or remote locations) may occasionally extend timelines. If your order isn't delivered within 24 hours of the delivery confirmation message, please contact us at hello@coastandtonic.com promptly so we can follow up with the delivery partner.

Shipping Charges
We offer FREE shipping across India on all orders above INR 500.

Tracking Your Order
Once your order is shipped, you'll receive a tracking link via email and SMS to monitor its status in real time. If you don't receive tracking details within 48 hours of placing the order, contact us at hello@coastandtonic.com.

Cancellation and Address Changes
Orders can only be modified before they are packed. To change your delivery address or other details, reach out promptly at hello@coastandtonic.com and we'll try our best to accommodate. Once dispatched, cancellations and address changes are not possible.

Undeliverable or Failed Deliveries
If a delivery fails due to an incorrect address, unavailability, or refusal to accept the order, we will coordinate with our courier partner to attempt redelivery where feasible. Repeated failures may result in the order being marked Return to Origin (RTO).

RETURN POLICY

We do not accept returns for hygiene reasons. However, if your order is damaged in transit, has missing items, or you received the wrong product, please notify us within 24 hours of delivery with your order number and a video of the package (for damaged or incorrect items) at hello@coastandtonic.com. At the Company's sole discretion, we will issue a replacement at no extra cost, subject to verification.